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Client Support Framework (CSF)

Ref ocds-h6vhtk-06a433Advertised30 Oct 2026Closing 06 Nov 2026

Tender Description

The East West Railway Company (the Authority) is responsible for the delivery of East West Rail (EWR), a Nationally Significant Infrastructure Project providing new and upgraded rail links between Oxford, Milton Keynes, Bedford and Cambridge. EWR Co. is responsible for leading the development, procurement, and commissioning of the railway. The Authority is undertaking a procurement for Client Support Framework (CSF) Partners to support the development and delivery of the EWR programme. Overview of the Intended Contract The Authority is establishing a 3 lot / single appointed supplier per lot framework for the provision of Client Support Services (CSF) for a period of twelve (12) years. Relationship with the ITOAE Partner The Authority is separately procuring an Integration, Technical, Operations, Assurance and Environmental (ITOAE) Partner. The Authority's current position is that the CSF partners will be structurally separated from the ITOAE, such that the appointed CSF Partners will not be eligible to be appointed under the ITOAE for the duration of the CSF contracts. The purpose of this separation is to protect the independence of assurance and advice, to mitigate real or perceived conflicts of interest, and to align with independent review findings on major programme governance (including the Stewart Review, 2025). The Conditions of Participation are :- Stage 0 - Expression of Interest and Ethical Walls Agreement where relevant. Stage 1 - PSQ stage to include Legal and Financial Capacity , Conflict of Interest declarations and Technical ability. Stage 2 - ITT stage for shortlisted suppliers to include Quality and Commercial evaluation. Stage 3 - Optional negotiation. All be set in accordance with the Authority's obligations under the Procurement Act 2023 and the Procurement Regulations 2024. Scope of Services At this stage , the Authority has defined the high-level scope of services. Lot 1 – Reporting and Controls / PMO Support Programme, portfolio and package level reporting: • integrated cost, schedule, risk, opportunity and change performance reporting; • executive dashboards, KPI scorecards and delivery confidence assessments; • consolidated programme performance reporting aligned to EWR governance and reporting cycles. Planning and scheduling support: • development, maintenance and assurance of integrated master schedules and performance baselines; • critical path, float, milestone, recovery and scenario analysis; • schedule risk analysis and integrated planning standards support. Cost and performance controls: • delivery cost forecasting, ETC/EAC management and performance reporting; • reconciliation of cost, schedule, risk and change baselines; • trend analysis, earned value management and early warning indicators. Risk, issue and opportunity management support: • maintenance of programme risk, issue and opportunity registers within ARM; • quantitative schedule and cost risk analysis (QSRA/QCRA) support; • risk reporting, mitigation tracking, assurance coordination and escalation management. Governance, assurance and management information (MI): • Board, Executive, Sponsor and DfT reporting and governance support; • stage gate, assurance, change governance and gateway readiness activities; • standardised reporting products, evidence packs and audit-ready decision records. Controls systems, data governance and digital reporting: • administration and optimisation of planning, cost, risk and reporting toolsets; • Power BI reporting environments, automated reporting and data analytics; • data governance, quality assurance, configuration control and document management interfaces. Lot 2 – Commercial Management and Contract Administration support Procurement support: • pre tender estimation; • commercial evaluation; • commercial support during tender processes. Contract administration: • management of notices, instructions, early warnings and compensation events; • administration of NEC (or equivalent) processes;

Country
United Kingdom
Published
30 Oct 2026
Closing date
06 Nov 2026
Procedure
Competitive flexible procedure
Predictive Analytics